Having moved to Richmond from the hometown of Dodson Bros. Exterminators, Lynchburg, VA I wanted to support them with my business. I have not been sorry. They have done an awesome job of eliminating wood roaches and all other pests. When I moved to my home the garden shed was infested by roaches and by mole crickets. Dodson was able to solve that issue. Their technicians are professional, prompt, and pleasant. The current tech is Derrick. He comes when scheduled, always asks about any pest issues, and brushes away any outside cobwebs. He’s very pleasant and knowledgeable. Good job, Dodson Bros!Another 5* review for Dodson Bros and particularly for Derrick Lee. He is reliable, always on time, always notifies me when he'll come, sweeps down any cobwebs, and treats for pests. If I have a particular problem he'll listen attentively and then address the pest issue. I truly believe it isn't just a job for Derrick. He seems committed to satisfying his clients. Thanks Derrick! I appreciate you.
Response from the owner: Dear Brenda, we're truly honored by your decision to continue supporting Dodson Pest Control after your move to Richmond from Lynchburg. Your satisfaction and the successful resolution of your pest concerns, from wood roaches in your home to the infestation in your garden shed, underscore the commitment we have to delivering exceptional service.Hearing about your positive experiences with our technicians, especially with Derrick, brings us great joy. Derrick's professionalism, promptness, and pleasant demeanor reflect the high standards we strive for at Dodson Bros. His dedication to not only addressing your pest issues but also ensuring your complete satisfaction with our service is exactly what we aim for with each visit.Thank you for acknowledging the hard work and knowledge Derrick brings to his role. We will certainly share your kind words and commendations with him and the rest of our team. Feedback like yours is invaluable as it motivates us to continue providing top-notch service and maintaining the trust you've placed in us.Thank you once again for choosing Dodson. We're proud to have you as a customer and look forward to continuing to serve your pest control needs with the same level of excellence you've come to expect.If there are any further issues or if you need additional assistance, please don't hesitate to reach out. Your peace of mind and satisfaction are our top priorities.